Hii,when click the button in email form then open a new tab and show the all email conversions with the perticular user.

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Posted on by nani.t

In email form we have one button .by clicking thet button open a new tab and then show the all email conversions with the user. by using jscript,html etc.

how can we achieve this please help me to solve this.

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cloflyMao 25,210 on at

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RE: Hii,when click the button in email form then open a new tab and show the all email conversions with the perticular user.

Hi nani,

Firstly, you could download a solution called Ribbon Workbench and import it into your CRM, it can help you adding custom button with script to form ribbon.

https://www.develop1.net/public/rwb/ribbonworkbench.aspx

Tutorial about how to add your own script to custom ribbon button.

https://community.dynamics.com/crm/b/crmtipsfromadeveloper/posts/know-how-add-a-ribbon-button-using-ribbon-workbench

Then execute script below to open a new window with email context when you click custom button:

var entity = Xrm.Page.data.entity.getEntityName();
var id = Xrm.Page.data.entity.getId().replace('{', '').replace('}', '');
var user = Xrm.Page.context.getUserId().replace('{', '').replace('}', '');

Xrm.WebApi.retrieveMultipleRecords(entity, "?$select=trackingtoken,description&$filter=_ownerid_value eq "+user).then(
    function success(result) {
        var w = window.open("");
        for (var i = 0; i < result.entities.length; i++) {
            w.document.write(result.entities[i].trackingtoken+"<hr>"+result.entities[i].description+"<br><br>");
        }
    },
    function (error) {
        console.log(error.message);
    }
);

Due to email content(Receive and Send) is formatted as HTML source code, so I just output raw HTML source code on new white page in my example,

you could convert them to text with your business requirement.

Regards,

Clofly

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