Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Unified Interface Look...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

(0) ShareShare
ReportReport
Posted on by Mian Ahsan 35

Environment: Dynamics 365 v9.0 On-Premise

I have a lookup in Unified interface and I have selected to "Show Selected Views". In the Unified Interface, I have the option change view and I can select any view, while the in Classic Interface only selected views are available. Is there a way to restrict the users from changing view in Unified Interface? 

pastedimage1596419443334v1.png

Change View Option is available and it gives all the views instead of selected views.

pastedimage1596419825624v2.png

I have also tried the option View Selector = "Off" but I still see Change View option and can select any of the views.

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

    Hello Taj,

    This should work as documented here: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/form-designer-add-configure-lookup

    Please consider opening a support request on https://admin.powerplatform.microsoft.com/support to get help troubleshooting and resolving that issue.

    Henry

  • Taj mahal Profile Picture
    Taj mahal 10 on at
    RE: Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

    I am facing the same problem. Is there a solution to this??

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

    Hello Mian,

    I haven't seen this issue in the past, but Unified Interface on Dynamics 365 Customer Engagement v9.0 on-premise is very limited and it has a lot of parity gaps or even issues that have been fixed online.

    I'm curious as to why you would want to deploy it on-premise and not use the web client instead?
    It's important that your customer understands that the web client on Dynamics 365 Customer Engagement on-premise is NOT deprecated.
    This is specifically called out here:
    https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/faqs-transition-unified-interface#how-does-this-move-impact-on-premises-customer-and-what-will-happen-when-the-web-client-is-deprecated-do-web-client-forms-become-unsupported 
    So the web client will still be supported for them, as long as their on-premise version is supported.
    Support lifecycle for every product is detailed here: https://support.microsoft.com/en-us/lifecycle/search

    Regarding this specific issue, I advise that you check with support:
    https://mbs.microsoft.com/customersource/global/CRM/support/support-lifecycle/CRMSupport

    Henry

  • Mian Ahsan Profile Picture
    Mian Ahsan 35 on at
    RE: Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

    Hi Akash,

    Thanks for your response.

    Yes, Web Client and UCI version are both using same form.

    Please note that this issue we are experiencing is in Dynamics 365 v9.0 On-Premise.

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at
    RE: Unified Interface Lookup Change View Option allows user to select all the views instead on Selected Views Only

    Hi Partner,

    I would suggest to verify once if you are selecting the same form in web client and in UCI version and that specific form is already added into a UCI App.

    Here are the reference link which can be referred to hide the change view option

    community.dynamics.com/.../hide-or-remove-change-view-option-under-the-lookup-field-in-dynamics-crm-unified-interface

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees!

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December!

Congratulations to our December super stars! 🥳

Get Started Blogging in the Community

Hosted or syndicated blogging is available! ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,684 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,414 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans