Hello,
for the April update there were (finaly) announced new knowledge base articles - though I cant find them on our instances.
Can anyone tell me where to find or what to do to activate them?
Thanks
The Microsoft Documentation site now reflects October 2019 as a release date: https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-customer-service/knowledge-article-templates
Hi, so June & July is over - any updates here? At least some previews about what we can expect?
Hi partner,
According to Microsoft, this feature will be released in June 2019.
Hope it helps.
Best Regards,
Leo
*knowledge base article templates
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