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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / MICR Check Printing Error
Finance | Project Operations, Human Resources, ...
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MICR Check Printing Error

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Posted on by JESanderson 5

Hello All,

 We recently had to replace a computer in our business office after a hard drive catastrophic failure with non recoverable media. We did have backups of files but apparently not the complete settings needed. 

Our need:

When printing checks the bottom MICR line is printing in a regular font and not the correct MICR font. The correct MICR font has been installed but we have not found a way to force the GP system to use that font for the MICR line. Is there a way in Microsoft Dynamics to set the font that will be used for the MICR line in checks? If yes what are the exact steps to get to it as at this point we have not been able to find it after 2 full days. 

Everything else on the check is printing correctly and in the appropriate fonts

Same printers in the same port locations and same computer model

Thanks,

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: MICR Check Printing Error

    The most important in this setup is to make sure the font is approved by the bank and it can be read by their image acquisition system that scans the checks. The point of the MICR is that is uses some type of special ink toner in your printer to print the line in 'magnetic' ink which can be read as 'legit' by the bank. Non-MICR toner could be rejected. It's probably not so much about the font type (OCR vs MICR) as they probably base on the same standards..

  • JESanderson Profile Picture
    JESanderson 5 on at
    RE: MICR Check Printing Error

    This was the correct steps. It appears that it can use an OCR font or a MICR font for this setting. We were able to obtain the MICR font but some of the other computers appear to be using OCR for this specific field for future references.

  • Verified answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: MICR Check Printing Error

    That is what I was going to suggest..

    You should compare the setup of this workstation with another one that works and pull the font file from the Windows directories to copy it to the new setup.

    The default GP reports don't support MICR fonts, thus it must be  a customized report and in this case you need to check the security to Alternate Forms & Reports.. and make sure the GP client has access to the customized REPORTS.DIC file.

  • Suggested answer
    JESanderson Profile Picture
    JESanderson 5 on at
    RE: MICR Check Printing Error

    After several trials and errors I found the following that appears to work

    A. You need to install the font.

    B. You must then go into Purchasing and edit the check type templates to work with the new font by using Report Writer. This was the step I was missing but was in our system and everything was effective from the moment I changed all templates to reflect the new font type.

  • JESanderson Profile Picture
    JESanderson 5 on at
    RE: MICR Check Printing Error

    Thank you for your response.

    No we are not using any third party, and our inventory system shows that the old computer did not have any third party solution installed or running prior to its death.

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: MICR Check Printing Error

    Hi,

    By any chances, are you using the Mekorma MICR product ? out of the box I'm not aware that GP can print those lines with the proper font..

    If that's the case, you may want to open a support call with Mekorma.

    PS: here is a similar related post: https://community.dynamics.com/gp/f/microsoft-dynamics-gp-forum/233283/mekorma-micr-format

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