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Dynamics 365 Community / Forums / Customer Service forum / WorkFlow History /Proc...
Customer Service forum

WorkFlow History /Process Session per record Entity in UCI in Dynamics 365

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Posted on by Roxana 691

Hi people.

I am using Case, with UCI interface, in Customer Service Hub.

I would like to know where I can see:  The History of WorkFlows (background) as I did in Dynamics CRM 2016.

pastedimage1566576529650v1.png

In the customization, I can see the 'Process Sessions'.

pastedimage1566576965169v2.png

Thanks in advanced!

Categories:
Case Management
I have the same question (0)
  • Verified answer
    PS Profile Picture
    PS 23,577 on at
    RE: WorkFlow History /Process Session per record Entity in UCI in Dynamics 365

    its not supported yet in Unified Interface.

    github.com/.../1111

  • Suggested answer
    Roxana Profile Picture
    Roxana 691 on at
    RE: WorkFlow History /Process Session per record Entity in UCI in Dynamics 365

    Hi people. By design, in the UCI is not shown: Process Sessions and Back ground Process of the record.

    Thanks  and best regards!

  • Community Member Profile Picture
    Community Member on at
    RE: WorkFlow History /Process Session per record Entity in UCI in Dynamics 365

    Hello,

    I am able to use 3rd party solution/PCF available to see the data .

    Just import the solution and use the control.

    pcf.gallery/.../

    github.com/.../d365-pcf-processsessions

    Thanks,

    Sumit

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