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Hello,
I have a requirement to update a date and time field on-click of the Save and Route button on the Case form.
Using the Ribbon Workbench, I realized that it is not possible to add a web resource to the command field.
Does anybody know how best to implement this?
Thanks
Yes, we can modify the existing OOB button of Case entity and to do this you can refer the below link:
https://www.inogic.com/blog/2017/02/modify-oob-ribbon-button-for-specific-activity-type-entity/
As per your requirement, no need to customize the OOB button. You can simply write a JavaScript function On save of Case entity form and the JavaScript function will populate the Date time field on same entity.
Hope this help.
Thanks!
Hi Daniel,
This should be done using the Ribbon Workbench.
In the Ribbon Workbench, right click on Save and Route button and we can click on Customise Command to add a web resource to it.
Please refer to the following article on how to add web resource to the button:
https://carldesouza.com/open-html-page-button-ribbon-workbench/
https://community.dynamics.com/crm/f/117/t/275485
https://www.cobalt.net/2015/03/24/ribbon-workbench-solution/
https://www.briteglobal.com/blogs/community/add-command-button-ribbon-workbench-1/
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