Notifications
Announcements
No record found.
call to automatic case creation in MS CRM 2015 ,I have the requirement for my client.Please help me on this.
Follow these steps and you should have it.
docs.microsoft.com/.../automatically-create-case-from-email
automatic case creation while getting call from customer in MS CRM 2015.Please help me on this.
Hi,
There is no out of box feature that can automatically convert a call to case (only convert from phone call activity is supported). But you can purchase third party addon to achieve that.
www.mscrm-addons.com/.../TelephoneIntegration
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to a top community star!
In our never-ending quest to help the Dynamics 365 Community members get answers faster …
Welcome to the next edition of the Community Platform Update. This is a status …
Stay up to date on forum activity by subscribing.
