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Inserting images into Knowledge Articles

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Posted on by Community Member Microsoft Employee

Hi Everyone,

  I am wondering what the best practice is for storing and inserting images into knowledge articles that will be displayed to both our customers via our portal, or internally for our employees. Currently I am attaching the image file to the notes section of a web-file, and then using that partial-URL to be inserted into the knowledge article itself. This is incredibly time consuming and does not seem to be a viable method for large scale growth? Thank you for any suggestions.

Categories:
Knowledge Management
  • Suggested answer
    Srikanta Mahapatro Profile Picture
    Srikanta Mahapatro 190 on at
    RE: Inserting images into Knowledge Articles

    Hi,

    You should have a secure public bucket to store the images, it may be the SharePoint or Azure Blob Storage, better to go with Azure Blob storage https://docs.microsoft.com/.../storage-upload-process-images

    Please mark as verified if the answer is helpful.

  • Suggested answer
    ashish12 Profile Picture
    ashish12 3,079 on at
    RE: Inserting images into Knowledge Articles

    docs.microsoft.com/.../storage-upload-process-images

  • Mahone Profile Picture
    Mahone 60 on at
    RE: Inserting images into Knowledge Articles

    Hello Tyler94, did you use this solution for the portal?  Did it work well for you or did you find a different solution?

  • Srujan K Profile Picture
    Srujan K 317 on at
    RE: Inserting images into Knowledge Articles

    You can use the appsource solution from the link - appsource.microsoft.com/.../microsoft_labs.96257e65-dbbe-43db-b775-77cf1609530c

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Inserting images into Knowledge Articles

    Thank you for the reply, is there any documentation out there on how this could work on a large scale (large quantity of images being inserted into articles quickly)?

  • Srujan K Profile Picture
    Srujan K 317 on at
    RE: Inserting images into Knowledge Articles

    Images/Rich Media content could be stored in Azure blobs , Its secured and cost effective.

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