We are using continuous number sequence for customer account in AR. We are facing a frequent issue with customer account numbers. As you can see below the next number system generates for customer account is a duplicate and has already been used.
Looking at the status list for this number sequence, we can see that 2319 has status "Free" and that's why system picks this one as the next number.
The question is how can a number be available in the status list when it has already been consumed? We are also using automatic cleanup for this number sequence as recommend by MS.
Is this a bug or are we missing some configuration? Please advice. Thanks!