Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Create a contact from ...
Customer experience | Sales, Customer Insights,...
Answered

Create a contact from a event registraion

(1) ShareShare
ReportReport
Posted on by Ralf_WiFa 29
Dear community,
I'm struggling with a simple scenario. For an online event registration, I'd like to create / update a contact (matching based on the mail Address). No Leads as we are not working with Leads.

Can you help me finding the right clicks to configure this scenario.

Thanks a lot!
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Create a contact from a event registraion
    Hi,
     
    May I ask if your problem has been resolved?
     
    Do you still need us to follow up on this issue, please contact me if you have any questions about the solution I proposed.
     
    Best Regards,
    Rudy Zhang
     
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Create a contact from a event registraion
    Hi,
     
    Our team has analyzed your needs and here is the solution our team has given.
    Step1, create an "Event".

    Step2, click on the "Website and form" tab where you can configure the event registration.

    Change the "Use marketing form for registration" option and you can decide whether to use a customized MKT form for registration or not.

    Change the "Create leads for event registrations" option so that you can decide whether to create "Leads" during registration or not.

    For other tab configurations you can refer to the official Microsoft documentation at the link below.
    https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/set-up-event?tabs=outbound
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey Pt 2

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,885 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,569 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans