Skip to main content
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

Restrict access to user records for other team members

(0) ShareShare
ReportReport
Posted on by 77

There are two teams that have access to a custom entity, but they cannot see each other's records. A user is part of both teams. The user works sometimes with one team and sometimes with another and sometimes he is not part of any team. When the user creates a new record inside the custom entity, the team he is working with should be the only to have permissions to the record. The other team that he is not working with should not have permissions to the record.

I am working in an online trial environment. The company production environment is online.

How to restrict permissions to either team depending on who the user is working with at the time?

  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Super User 2025 Season 1 on at
    RE: Restrict access to user records for other team members

    Hi,

    try by using Access team template.

    https://carldesouza.com/access-team-templates-dynamics-365/

    Thanks,
    Pradeep.

  • chigivigi Profile Picture
    77 on at
    RE: Restrict access to user records for other team members

    My problem is that the user is a member of both teams. The record will have the user as the owner, not the team. In that scenario how will I restrict access to the other team when the team is not the record owner, the user is?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Restrict access to user records for other team members

    Hi chigivigi,

    Maybe you need control access to records by business unit.

    1. Set permissions to "Business Unit" for custom entity in security role:

    pastedimage1638845472083v1.png

    2.Create two Business units, then add two teams into them separately.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Now Available: 2025 Release Wave 2

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#2
Ramesh Kumar Profile Picture

Ramesh Kumar 42

#3
David Shaw_UK Profile Picture

David Shaw_UK 27

Featured topics

Product updates

Dynamics 365 release plans