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Marketing Solution Only - Missing portal solutions

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Posted on by 6

Hi guys,

one of our instance has the "Marketing Solution only" license - which is OK from a test perspective. 

I have checked the installed solutions and the portals solution are missing. Our customization solutions has dependencies to these Microsoft portal solutions.

My assumption is that we are not able to import our custom managed solution on this instance.

To enable portals there is this solution "https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/400909/how-to-add-an-event-portal-to-existing-marketing-instance" - BUT these settings are not available on our "Marketing Solution only" instance.

Any advice?

Regards,

Martin

  • Jetj25 Profile Picture
    Jetj25 532 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi I solved this as following

    Create a free powerapps portal for the marketing only test instance

    The portal solutions will load into the instance

    Then the portal priviliges will show up in the security roles and I think it wil solve this problem

  • Chiron H Profile Picture
    Chiron H 155 on at
    RE: Marketing Solution Only - Missing portal solutions

    I'm experiencing the same issue. Was MS support able to resolve this?

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Martin,

    You could report it to GitHub page of the doc.

    pastedimage1604906122684v1.png

    Regards,

    Clofly

  • MaSc4Crm Profile Picture
    MaSc4Crm 6 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Clofly, I have already created a ticket. The product group of MS is now fixing this issue. Unfortunately the official MS docs are currently "misleading" related to the "Solution only" license.

    Regards,

    Martin

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Martin,

    I am afraid that you may still need to open a ticket and ask them to help you at back end.

    Regards,

    Clofly

  • MaSc4Crm Profile Picture
    MaSc4Crm 6 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Clofy,

    this Microsoft solution is managed and I'm not able to export this solution.

    Regards,

    Martin

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Martin,

    If you already have an instance where "Marketing Application" is installed, then check whether the "MicrosoftDynamics_EvtMgmtPortalsLink" solution exists and export it if it is available.

    There are two ways to check installed solutions and export a solution.

    1. Advanced Settings > Customization > Solutions > Export 

    2. In https://make.powerapps.com/, select the environment where "Marketing Application" is installed, then go to Solutions > Export

    Finally, import the solution to "Marketing - Solution only" instance.

    Regards,

    Clofly

  • MaSc4Crm Profile Picture
    MaSc4Crm 6 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Clofly,

    i guess there is a misunderstanding. We know that we are using "Marketing - Solution only" for this instance. But we are not able to import our solution because the portal solution is missing "MicrosoftDynamics_EvtMgmtPortalsLink (1.12.1006.0))". In our other instances we are using "Marketing Application" and there are no missing solutions.

    The question is, is it possible to get this portal solution in a "Marketing - Solution only" environment? The common way to configure an event portal by setup wizzard is not possible.

    Regards,

    Martin

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing Solution Only - Missing portal solutions

    Hi Martin,

    Please check whether marketing license could be found in your account in M365 admin center > Billing > Licenses.

    https://admin.microsoft.com/AdminPortal/Home#/licenses

    If you had the license, an unconfigured Dynamics 365 Marketing app shall be automatically added to your tenant.

    (However, you could still check if anything is missing for prerequisites and requirements: https://docs.microsoft.com/en-us/dynamics365/marketing/purchase-setup#prerequisites-and-requirements)

    If all of requirements have been met and the app is still not available, please open a support ticket for assistance.

    https://admin.powerplatform.microsoft.com/support

    Regards,

    Clofly

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