Question Knowledge base article. Dynamics 365

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Posted on by carmendangelo

Hi ...Help me! What are the answer to this question?

thank you!

You are creating a new knowledge base article about a known product defect. After publishing the article, you discover an inaccuracy.
You need to correct the issue while maintaining a traceable history of what was published. What should you do?

A. Use the update article option.
B . Revert the article to draft status, fix the error, and then republish the article.
B. Delete and recreate the article.
C. Publish a minor revision to the article.

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Customer Service

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carmendangelo 76 on at

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RE: Question Knowledge base article. Dynamics 365

Thank you!
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CSF90 on at

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RE: Question Knowledge base article. Dynamics 365

C, minor revision.