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Dynamics 365 Community / Forums / Dynamics 365 general forum / How to create a workfl...
Dynamics 365 general forum

How to create a workflow to "create a record email in to send it"

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Posted on by alexyou 385

Hey,

so from many reasons I need to create a workflow on-demand which will first create an email record and only then it will send it.

so my first step i create an email record and on the second step I changed it to pending to send.  when I try to runs workflow it succeeded - but then it's stuck I able to see the email record it's but the email in pending to send for a while.

* No. of Delivery Attempts is set to 0.

* my email box settings are set right -  I am able to send emails from CRM)

any other ideas why it can be stuck on  pending to send  ?

  • Community Member Profile Picture
    Community Member on at
    RE: How to create a workflow to "create a record email in to send it"

    Hi,

    I suggest that you could follow the article below to troubleshoot this issue though you have troubleshoot this issue before.

    www.powerobjects.com/.../workflow-generated-email-stuck-in-pending-send-get-it-sent

    Hope it helps.

    BR,

    Judy

    -----------------------------

    Appreciate to Mark as Answer if it is useful.

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