web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / 'Print to screen...
Microsoft Dynamics AX (Archived)

'Print to screen' for reports missing data that then shows up upon printing to PDF or hard copy

(0) ShareShare
ReportReport
Posted on by b_radlyjames 3,157

Here is an interesting issue...

When Printing a SSRS report to screen, certain parts of a SINGLE text box don't show.  For example... When printing the customer's address, all is well except the City, ST, ZIP  are missing.  Once I print to hard copy or to PDF, the missing information is there and just as we want it.

What could be causing this?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    If it is there in PDF, it will be carried over to printer as well. Sometimes AX report viewer do have some rendering issues. You may try by putting very minor change in the position of these textboxes to address rendering issue.

    Hope this helps you

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hello bRradlyJames

    Did you customized your Screen resolution in Windows settings for another value that 100% DPI.

    In our case, changing the dpi values was hiding some fields in AX Client and in the reports.

    If so, please reset DPI settings to 100%.

    Hans-Peter

  • Mariano Gracia Profile Picture
    Mariano Gracia on at

    Hans-Peter,

    I did have the same problem and your solution has solved my problem, thanks!

  • b_radlyjames Profile Picture
    b_radlyjames 3,157 on at

    Hans-Peter - That was it.  Works perfectly with DPI at 100%.  Thanks!

  • Community Member Profile Picture
    Community Member on at

    Hi Hans-Peter,

    Is there any way to fix the issue without having to change the DPI to 100%?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Joris dG Profile Picture

Joris dG 5

#2
Andrew Jones a1x Profile Picture

Andrew Jones a1x 2

#3
GL-01081504-0 Profile Picture

GL-01081504-0 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans