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Dynamics 365 general forum

Unable to add Facebook social profile

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I am unable to add facebook profile in MS Social. When it opens pop up for facebook login, after entering credentials it shows the blank screen and doesn't add the profile. I am able to add Facebook Acquisition profile but unable to add Facebook Page.

Its urgent. Can anyone help? 

I have the same question (0)
  • nfernandezba Profile Picture
    210 on at

    Hamid, were you able to solve it?

  • Suggested answer
    Raheel-Khan Profile Picture
    1,371 on at

    Salam!

    Dear Hamid,

     

    Hope you fine!

     

    Have you admin permissions to create posts as the page you want to add in MS Social?

  • Community Member Profile Picture
    on at

    Hope this link helps you for known issues:

    docs.microsoft.com/.../readme

  • Suggested answer
    Roxana Profile Picture
    691 on at

    Try, to use "Edge" browser.

    The browser should allow pop - up.

    You should be the administrator

  • Community Member Profile Picture
    on at

    Hey Hamid, This issue occurs due to incompatibility, check and update your browser or Facebook app.

  • Community Member Profile Picture
    on at

    try to clean cache from data storage, may be it will help you to login ms social

  • Suggested answer
    HamletDRC2 Profile Picture
    on at

    Is your Facebook page linked to Facebook Business Manager?

    If yes, then you have to unlink it first.

  • Community Member Profile Picture
    on at

    which browser you are using?you have to allow a pop-up, in order to add your facebook page, moreover you could delete cache,cookies, and browser history of your browser and check again.

  • Community Member Profile Picture
    on at

    Hi Hamid

    I am sharing a procedure maybe this will helpful to share Facebook profile

    1. Navigate to Settings > > Social Profiles.

    2. In the list of Owned Profiles, choose the Facebook profile for sharing.

    3. Now, at the profile details pane, under Sharing / Owners, select Add.

    4. Type the name of the user or group you want to share the profile with, and then choose it from the list.

  • Community Member Profile Picture
    on at

    Some time Server error and face this problem

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