Skip to main content

Notifications

Small and medium business | Business Central, N...
Suggested answer

Fatal error during installation

Posted on by 18
I'm trying to install BC 2023 wave 2 and download using this link https://www.microsoft.com/en-us/download/details.aspx?id=105617
 
I follow this tutorial https://youtu.be/BsEZJeOy2dA
 
My windows is 11 pro
 
Its error when installing web server components
Here the installation log
=== Logging started: 2024/04/12 00:39:09 ===
Executable: D://BC//setup.exe v23.0.14966.0
Computer : DESKTOP-EPAD2CS
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence. 
                Id = 'SqlServerInstalled', Key = 'SYSTEM//CurrentControlSet//Services//MSSQLSERVER', Exists = '1'
RegistrySearch: Id = 'DotNetFxRelease', searching for registry key value. 
                Id = 'DotNetFxRelease', Key = 'SOFTWARE//Microsoft//NET Framework Setup//NDP//v4//Full', Value = '533320'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value. 
                Id = 'PowerShell30Installed', Key = 'SOFTWARE//Microsoft//PowerShell//3//PowerShellEngine', Value = '5.1.22621.1'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence. 
                Id = 'WindowsSearchInstalled', Key = 'SYSTEM//CurrentControlSet//Services//WSearch', Exists = '1'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value. 
                Id = 'VCPPSpLevel', Key = 'SOFTWARE//Microsoft//DevDiv//VC//Servicing//12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence. 
                Id = 'VCPPInstalled', Key = 'SOFTWARE//Microsoft//DevDiv//VC//Servicing//12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence. 
                Id = 'VCPP64Installed', Key = 'SOFTWARE//Microsoft//DevDiv//VC//Servicing//12.0', Exists = '1'
RegistrySearch: Id = 'VCPP201764Installed', checking registry key existence. 
                Id = 'VCPP201764Installed', Key = 'SOFTWARE//Microsoft//DevDiv//VC//Servicing//14.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence. 
                Id = 'IISInstalled', Key = 'SOFTWARE//Microsoft//InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value. 
                Id = 'IISWinAuthInstalled', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value. 
                Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value. 
                Id = 'IISASPNET45Installed', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value. 
                Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value. 
                Id = 'IISNETFX45Installed', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value. 
                Id = 'IISISAPEXInstalled', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence. 
                Id = 'HttpActivationInstalled', Key = 'SYSTEM//CurrentControlSet//Services//WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value. 
                Id = 'IISISAPIFIInstalled', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value. 
                Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value. 
                Id = 'IISSTATICInstalled', Key = 'SOFTWARE//Microsoft//InetStp//Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value. 
                Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE//Microsoft//Microsoft Dynamics NAV//230//Web Components Prerequisites'
Configuring package. Id = 'ARP'
MSI log file set to: C://Users//ELLENP~1//AppData//Local//Temp//setup.wix.msi.4f.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'WebClientDependency'
Path to executable = 'D://BC//WebClientDependencyInstaller.exe', Arguments = '/detect'
Done configuring package. Id = 'WebClientDependency' ReturnCode = 0
Configuring package. Id = 'DotNetCore'
Path to executable = 'D://BC//Prerequisite Components//DotNetCore//dotnetcore-windowshosting.exe', Arguments = '/quiet /install /norestart'
Done configuring package. Id = 'DotNetCore' ReturnCode = 0
Configuring package. Id = 'DevelopmentEnvironment'
MSI log file set to: C://Users//ELLENP~1//AppData//Local//Temp//setup.wix.msi.50.log
Done configuring package. Id = 'DevelopmentEnvironment' ReturnCode = 0
Configuring package. Id = 'SQLDemoDatabase'
MSI log file set to: C://Users//ELLENP~1//AppData//Local//Temp//setup.wix.msi.51.log
Done configuring package. Id = 'SQLDemoDatabase' ReturnCode = 0
Configuring package. Id = 'ServiceTier'
MSI log file set to: C://Users//ELLENP~1//AppData//Local//Temp//setup.wix.msi.52.log
Done configuring package. Id = 'ServiceTier' ReturnCode = 0
Configuring package. Id = 'WebClient'
MSI log file set to: C://Users//ELLENP~1//AppData//Local//Temp//setup.wix.msi.53.log
Done configuring package. Id = 'WebClient' ReturnCode = 1603
SUCCESS: Package Microsoft Dynamics 365 Business Central Setup Components executed sucessfully.
SUCCESS: Package IIS prerequisites for Web Server Components executed sucessfully.
SUCCESS: Package Microsoft .NET Core Windows Server Hosting executed sucessfully.
SUCCESS: Package Microsoft Dynamics 365 Business Central AL Development Environment executed sucessfully.
SUCCESS: Package Cronus Sample Database for Microsoft Dynamics 365 Business Central executed sucessfully.
SUCCESS: Package Microsoft Dynamics 365 Business Central Server Components executed sucessfully.
ERROR: Package Web Server Components failed with error. See detailed message above.
=== Logging stopped: 2024/04/12 00:43:21 ===
 
Trying to look event viewer 
That have one warning
Server instance: BC230
Tenant: 
Environment Name: 
Environment Type: 
The service could not add service principal names because the service account could not be found in Microsoft Entra ID.
Account: NT AUTHORITY//NETWORK SERVICE
Service principal names:
DynamicsNAV/DESKTOP-EPAD2CS:7086
DynamicsNAV/DESKTOP-EPAD2CS:7086
 
Anyone can help did i miss something?
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,565 Super User 2024 Season 2 on at
    Fatal error during installation
    Hi, not sure if your situation is the same as mine, I install every version of On-Pre and when problems arise, creating a new SQL Server instance will solve many problems. I think you can try it.
     
    Hope this helps.
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 12,167 Most Valuable Professional on at
    Fatal error during installation
    Hi
    I would think that the message is a warning from the service account, but you actually have the error when installing the web server components.
    Do you have IIS installed?
    BR
    GR

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans