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Customer experience | Sales, Customer Insights,...
Suggested answer

How to work on Wait condition of the workflow

Posted on by 5

The 'Wait Condition' is not visible in my CRM. What to do.

Please help me someone.

Thanks in advance.

 pastedimage1675629344112v1.png

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: How to work on Wait condition of the workflow

    Hi,

    It seems that your workflow is Real-Time and in real time workflow wait condition will not available.

    You have to make your workflow to run in background using below button:


    pastedimage1675678151552v1.png 

    After conversion wait condition will available as shown below:

    pastedimage1675678222916v2.png


    I would suggest to go with power automate for the same as described in below link:

    https://d365demystified.com/2020/06/17/pause-a-flow-using-delay-and-delay-until-power-automate/

  • Suggested answer
    NODAL Profile Picture
    NODAL 860 on at
    RE: How to work on Wait condition of the workflow

    Hi Satyam,

    If your workflow is real time then wait condition will not be available, try converting your workflow to run in background.

    Similar thread community.dynamics.com/.../where-is-wait-condition-in-crm-2016

    Thanks,

    Ketan

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