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I want to hide reactivate button when case status = resolved. The code is under image can anyone please say it is correct or not and it is not working

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Posted on by saikrishna963

function OnChangeSetVisibilty(primaryControl)
{
var isVisible = false;
var formContext = primaryControl.formContext();
formContext.attributes.get("lgr_processtype").getValue() != null

if(formContext.attributes.get("lgr_processtype").getValue() != null && formContext.attributes.get("lgr_processtype").getValue()[0].name =="change in Nominated Retirement age")
{
isVisble = true;

}
retrun isVisible;

}

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saikrishna963 42 on at

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RE: I want to hide reactivate button when case status = resolved

Hello Bipin as I am beginner to write a code from scratch can you please give me a demo code so that I can replace with my lookup field names and all these your help is appreciated
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Bipin D365 28,981 Moderator on at

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RE: I want to hide reactivate button when case status = resolved

Hi,

I don't think so because of the lookup field. If field is optionset then we can easily do without any code.

Javascript code should be simple.
saikrishna963 42 on at

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RE: I want to hide reactivate button when case status = resolved

Without writing js code, it is not possible to hide that resolve case button??
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Bipin D365 28,981 Moderator on at

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RE: I want to hide reactivate button when case status = resolved

Hi,

You will need to write javascript code to do that.

Get lookup field value and then check the name .based on name return true or false

Enable Rule - Custom javascript rule
saikrishna963 42 on at

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RE: I want to hide reactivate button when case status = resolved

i want to hide resolve case button when process type = change in NRA
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Bipin D365 28,981 Moderator on at

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RE: I want to hide reactivate button when case status = resolved

Hi,

Yes it worked for me.

Reactivate button is not visible on closed cases. But visible on Open Case.

Can you update as I suggested then publish your changes. Now open closed Case to see if button is still visible.

Please send me screenshot after you done updating
saikrishna963 42 on at

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RE: I want to hide reactivate button when case status = resolved

Is it working for you have you checked that
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Bipin D365 28,981 Moderator on at

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RE: I want to hide reactivate button when case status = resolved

Hi,

We don't need new display rule for your requirement.

You can simply change Inver result of FormstateRule to true.

Make sure to publish your changes.

Please see below image
saikrishna963 42 on at

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RE: I want to hide reactivate button when case status = resolved

In the display rules my display rule is not there what should do I now
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Bipin D365 28,981 Moderator on at

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RE: I want to hide reactivate button when case status = resolved

Hi,

Please debug by adding RibbonDebug=true in url .

Check the link I shared earlier.

Please share screenshot of the command with display rule