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I want to hide reactivate button when case status = resolved. The code is under image can anyone please say it is correct or not and it is not working

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Posted on by saikrishna963

function OnChangeSetVisibilty(primaryControl)
{
var isVisible = false;
var formContext = primaryControl.formContext();
formContext.attributes.get("lgr_processtype").getValue() != null

if(formContext.attributes.get("lgr_processtype").getValue() != null && formContext.attributes.get("lgr_processtype").getValue()[0].name =="change in Nominated Retirement age")
{
isVisble = true;

}
retrun isVisible;

}

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CRMJetty 3,514 on at

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Hi saikrishna963 ,

Please refer below links to hide/show ribbon button based on status field value in D365:
https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/153867/hide-button-based-in-form-status-in-ribbon-workbench
https://d365demystified.com/2021/01/08/ribbon-button-visibility-based-on-a-field-value-in-dynamics-365-ribbon-workbench/

I hope it helps,

Thanks.

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 portal.

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Bipin D365 28,985 Moderator on at

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Hi,

Open ribbon workbench tool - select Reactivate button - right click and select customize command-

Add display rule - select value rule - provide status field and value ...select Inver result to true.

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saikrishna963 42 on at

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I have done it but it is still vsisble

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saikrishna963 42 on at

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I have done this but still button is visible

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Bipin D365 28,985 Moderator on at

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Hi,

Please share screenshot of what you have done.

Have you published your changes.

I hope you given integer value of optionset.

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saikrishna963 42 on at

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Bipin D365 28,985 Moderator on at

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Set Invert result to false and publish .

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saikrishna963 42 on at

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Now also it is not working

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Bipin D365 28,985 Moderator on at

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Hi,

Try to debug ribbon button

d365demystified.com/.../

So Reactivate button is still visible on closed Case ?

Have you associated your newly created display rule to comman of Reactivate button. This is mandatory

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Bipin D365 28,985 Moderator on at

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Hi,

Please check existing Display Rule attached to Reactivate button.

I checked in my Onpremise instance and I see one display rule attached to this button

FormstateRule State Disabled

You may have to modify this to make it work

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