Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

Checking origin of change when a booking is updated

(0) ShareShare
ReportReport
Posted on by 5

Is there a way to check if the booking is updated from Booking form or schedule board? 

I have tried using the 'depth' value to differentiate, but as a matter of fact the depth is 1 when I try to assign the booking to a different resource by drag and drop and 2 when I try to assign by right clicking on the booking and selecting 'Substitute Resource'.

I need to disable any update on booking from schedule board since mine is a custom booking type and has a one way relationship, i.e. an update on schedule board does not reflect in the actual booking form.

  • Thomas David Dayman Profile Picture
    11,323 on at
    RE: Checking origin of change when a booking is updated

    What I have done in the past is create a field called 'offline booking change' as a datetime field and place it on the mobile form and hide it.

    When ever there is a change on the booking I set the field to the current time.

    Then when ever you see this field changed in the audit history then you can tell that the update was done from the mobile

  • Suggested answer
    Al Iggs Profile Picture
    on at
    RE: Checking origin of change when a booking is updated

    If you want to prohibit any drag&drop change on the board, what about creating a simple booking rule that displays an error whenever you update an existing booking? See here: docs.microsoft.com/.../set-up-booking-rules

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Jonas ”Jones” Melgaard – Community Spotlight

We are honored to recognize Jonas "Jones" Melgaard as our April 2025…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,145 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 232,917 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans