Hi,
We upgraded to 9.0 on Saturday & cannot close any opportunities as won. Which is of course causing a lot of issues. We have raised with Microsoft but no solution has been provided as of yet 3 days later. Therefore it would be greatly appreciated if any light could be shed on this issue. I recorded the below video which shows what is happening.
www.useloom.com/.../a5b911dab23e440eb690397f6b4288ab
ErrorDetails-_2800_18_2900_.txt
Cheers
Stuart
Hi,
Yes its already read only but on the WF create record order step it still has an asterix against it and needs a value?
Hi Andrew,
Thanks for response. How do you mean disable? It is a mandatory field so I can't remove it off form.
Cheers
Stuart
Hello Stuart,
That field should be populated by default. Here is what you should try to do:
1. Disable that field on Order form and publish changes
2. Delete that step in the workflow that created Order.
3. Recreate the step that creates Order.
4. Save and publish that workflow.
That should eliminate your issue.
Hi Andrew,
I did find the guilty workflow. It was the WF that created the order and the 'order id' was the issue. In the WF it is trying to create every order with order id field value of '1'.
It is a mandatory field on the workflow so it forces me to put a value in this field, what value should I put so it goes back to generating the generic order numbers? Ive put in execution time for now just to get things working but this will still cause an error soon.
Thanks in advance.
Thanks
Stuart
Hi Partner,
Did you use "AssociatedEntitiesRequest" ?
If so ,this function has been deprecated and you should be using the "AssociateRequest" instead.
In addition, you could refer to what's new for developers in Dynamics 365 V9 and check if the code has been updated.
Hope it helps.
Best Regards
Leo
Hello,
My recommendation - open plugin registration tool and check for steps that handle "Win Opportunity" message. I believe there will be some - try to deactivate one by one to find "guilty" one.
#1
André Arnaud de Cal...
292,516
Super User 2025 Season 1
#2
Martin Dráb
231,430
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
