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Language not available from 'Select Language'

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Posted on by KEK8500

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A customer has installed an RTC client on a new Citrix environment and installed the Portuguese Language Pack however the language is not available from the 'Select Language' menu. Also, while most of the screen is appearing in Portuguese some titles and pages are not.

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This is NAV 2009 R2 and the language pack has been installed on the Server and indeed when the same user runs an RTC client from their old Citrix environment the Portuguese language does appear under 'Select Language' and all the titles and pages etc. are also in Portuguese.

Does anyone know what the cause of this could be? Thank you

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mmv 11,465 on at

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RE: Language not available from 'Select Language'

Hi,

Please check whether you have restarted the service.
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Rajasekhar@MS 5,567 on at

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RE: Language not available from 'Select Language'

Hi

On the RTC Client have you installed the language pack, can you check again whether you have followed the steps mentioned in the below link

msdn.microsoft.com/.../ee414196.aspx

after applying the language pack you need to restart the service

Regards

Rajasekhar.Y
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Mohana Yadav 59,194 Super User 2024 Season 2 on at

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RE: Language not available from 'Select Language'

Please follow the link to install language module.

msdn.microsoft.com/.../ee414196.aspx

Please recheck whether you have installed correctly

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