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Customer experience | Sales, Customer Insights,...
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Branching Options

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I am trying to implement branching rules.  When I specify that I want to navigate to a specific question, sometimes I am given options of questions to select, and sometimes I am not.   Is there a bug in this functionality, or am I missing something important?

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  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    - you should be able to select question from the drop down. If you do not see the dropdown, please share the survey URL and the time when the issue happened -- by emailing to customervoice@microsoft.com 

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