Hi all,
Our customer has sales orders connected to projects, where they today use the revenue recognition functionality to accrue revenue on the lines. Now that revenue recognition is being deprecated, we will replace it with the revenue deferral funcionality included in subscription billing. However, we cannot figure out in version .33 how to activate revenue deferral on SO lines in a project.
If we create a standalone sales order, not connected to a project, the "Deferrals" button is active on the line and we can enter the deferral details. But as soon as the SO is created from a project, the button is greyed out.
We believe that we have activated all relevant features, but there could be something we have missed.
Since the revenue recognition functionality is removed in october, we need to solve this soon. The customer has a large number of sales orders with accrued revenue coming in through an integration and this integration needs to be re-mapped to work with the new revenue deferral functionality instead.
Does anyone know how to activate the revenue deferral on project sales orders?
Thank you!