web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

opt in email to new contacts

(0) ShareShare
ReportReport
Posted on by 84

Hello

I'd like to send an opt-in email to each new contact created in Dynamics. New contacts are set to bulk email = do not allow by default.

This means I can't send a bulk commercial email asking for an opt-in via a subscription center link

I could use a transactional email, but that can't include a subscription centre link.

What do you suggest is the best way to ask new contacts to opt-in in this scenario.

Thanks
Pete

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    You can add the field into the marketing form which can be contained in the transactional email.

    Then the recipients can update the "do not allow" to "allow".

  • All My Systems Profile Picture
    84 on at

    Thanks - this doesn't work for me. When I add a link to a subscription center in a transactional email, I get a red warning message in the email editor and I can't make the email go live.

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    You don't need to use the subscription center.

    It can be contained in a landing page form.

  • Suggested answer
    All My Systems Profile Picture
    84 on at

    Thanks, I'll try that

  • All My Systems Profile Picture
    84 on at

    I don't have a portal - so how would I make this landing page live on my website?

  • All My Systems Profile Picture
    84 on at

    Sorry - I was too quick to respond. Now the Form Hosting tab has appeared I can choose to host as script or iFrame as usual.

    Thank You

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 143 Super User 2026 Season 1

#2
Hamza H Profile Picture

Hamza H 142 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 121

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans