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Microsoft Dynamics AX (Archived)

sales order shipping without confirmation

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How can i stop the sales order shipping if the sales order didn't confirmed ?

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi Magdy,

    There is no block out of the box unless you also implement Multi Channel Retail features in addition. You then have to 'Complete' an order. You can also consider a customization.

  • Konrad U Profile Picture
    804 on at

    You may run into multiple confirmations on multiple line orders under maintenance. As with most AX its complicated. Our sales department releases pick slips manually based on customer requirements and least cost shipping scenarios.

  • Community Member Profile Picture
    on at

    what is the need of the sales order confirmation if the system allow to ship without confirming the sales order ?

  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    When the customer would like to receive a confirmation, you can send it to him. If the customer did send a purchase order document to you, it is not mandatory to respond with a document with the same contents and a possible expected delivery date.

  • Suggested answer
    MWAT Profile Picture
    955 on at

    If you are using the warehouse management module, you could setup a criteria in your job "Automatic release of sales orders" where you only include sales orders that have been confirmed. (Document status: "Confirmation..")

  • Community Member Profile Picture
    on at

    my question is very simple , how can i stop picking and shipping if the sales order still didn't confirmed (document status = None)

  • Hoy Profile Picture
    50 on at

    Can we customize that to use controlDisplay() method in SalesTable Form to control the visible property of buttonUpdatePickingList when the salesTable.documentStatus== documentStatus::None ?

  • 45track Profile Picture
    5 on at

    Can we track the sales order information?

  • Jack Moran Profile Picture
    85 on at

    Hi Magdy, another consideration to be thinking about is the status of the transaction under applicable Commercial Code laws or regulations. In the USA, most states follow the guidelines laid out under the Uniform Commercial Code. With regards to purchase orders tendered to a seller, the general statement under UCC article 2 says: Offer, confirmation of order, concluding a contract - A contract is concluded by submitting a written request by the Buyer and its acceptance by the Seller. So in your case, if you have an Offer from a prospective buyer in the form of a purchase order that you do not respond to with a Confirmation from your sales order, you have not formed a binding contract yet with that party. This is the primary reason why any business software application in use in the USA includes the ability to provide a Confirmation to a buyer. In a scenario like this, if you subsequently chose to provide goods to the buyer you do so without the protections of a formally declared binding contract. A sale under these circumstances only becomes a defacto contract once the buyer accepts the goods provided by the seller (there are various rules that apply to determine what Acceptance equates to under such circumstances).

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