Trying to score leads based on segment membership. Using Entity= Lead.Parent contact.contact_msdyncrm_segment_msdyncrm_segmentmemberid and then Name = Segment Name. However, it's not scoring the lead properly. Any guidance out there?
Hi,
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Hi,
Please refer to the following documentation.
Create lead scoring models (Dynamics 365 Marketing) | Microsoft Docs
It states that:
There is no 1:N between Contact and Segment, so the relationship will not be shown when the "Lead.Parent contact." is input.
So you have to create such a relationship between them first.
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