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Customer experience | Sales, Customer Insights,...
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How to remove VoC-Solutions from Marketing Application

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Posted on by 127

Hello,

since Voice of the Customer is depreciated, can we easily uninstall the solutions which have been installed by installing Dynamics Marketing or will there be an update from Dynamics Marketing where those solutions will be automatically removed? 

pastedimage1595314594756v2.png

Thanks in advance and kind regards, Carolin

I have the same question (0)
  • cloflyMao Profile Picture
    25,210 on at

    Hi Carolin,

    As VOC will be deprecated after July 1, 2020, those solutions shall be automatically removed in future update.

    https://docs.microsoft.com/en-us/dynamics365/voice-of-customer/deprecate#what-should-you-do

    You could contact to your Microsoft Partner for confirmation.

    Regards,

    Clofly

  • Suggested answer
    protc Profile Picture
    on at

    Hi Carolin,

    Moving forward, Forms Pro will provide seamless integration for surveys within Microsoft Business Applications, including Dynamics 365 and Office 365.

    cloudblogs.microsoft.com/.../

    formspro.microsoft.com/.../

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