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Customer experience | Sales, Customer Insights,...
Suggested Answer

Relate submission to website (msdyncrm_website)

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Posted on by 2
Hi,
 
We are working on the migration from Outbound to RealTime marketing. 
We have a customization which is based on the msdyncrm_website entity in PowerAutomate. 
In outbound a form is connected to the msdyncrm_website table, but in RealTime I don't see that functionality. 
So I have 2 questions:
 
1. Does anyone know if msdyncrm_website will remain active after the deprecation of outbound?
2. Is there still a possibility to link the form to a website (from msdyncrm_website) so we can keep the customization running?
 
Thank you in advance.
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  • Suggested answer
    CU08061141-1 Profile Picture
    4 on at
    Hi Steven,
    The short answer is that msdyncrm_website will remain in your environment after Outbound Marketing is deprecated—but Real-Time Marketing doesn’t use it any longer for web form captures. Instead, you should migrate to the new Marketing Form framework:
    1. Create a Marketing Form
    In the Dynamics 365 Marketing app go to Marketing execution → Marketing Forms.
    Build and publish your form there.
     
    2. Embed on your website
    After you publish, copy the provided JavaScript embed snippet and drop it into your site pages (no more direct msdyncrm_website hookups).
     
    3.Trigger your flows
    Use the “When a marketing form is submitted” trigger in the Microsoft Dynamics 365 Marketing connector for Power Automate.This writes to msdyncrm_marketingform and msdyncrm_marketingformsubmission instead of the old website entity.
    By switching to Marketing Forms you’ll preserve your custom Power Automate logic (just update the trigger) and capture submissions reliably in Real-Time Marketing. If you’d like to walk through the steps in your own tenant, I’m happy to help further —just let me know when works for you!

    Kind regards,
     +44 1788 369 723
    ilyas@networklogic.uk
    www.networklogic.uk

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