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Field Service forum

Not able to install field service solution

Posted on by Microsoft Employee

Hi,

I cannot see the field service module in my trial that i have created. I saw in solutions in Office 365 that the field service solution is not installed.

I tried to install it but it says, " solution install failed , please try again later".

Can someone please help me with this? 

  • FaizMuhammad Profile Picture
    FaizMuhammad 15 on at
    RE: Not able to install field service solution

    Hi,

    I have seen the same issue.

    - I have tried to install field service on a new trial. It does not work.

    - I have tried to upgrade field service on an existing sandbox instance. It does not work.

    I have raised a ticket with Microsoft.

    At the moment, if you are in crm11 or crm4 instance, you are unable to install or upgrade field service.

    Regards,

    Faiz

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to install field service solution

    checked here too. it is enabled. still doesnt work. I really am scratching my head trying a lot of things

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Not able to install field service solution

    Are you trying to install it to one instance?

    If you try doing it from here

    2018_2D00_10_2D00_03-11_5F00_12_5F00_23_2D00_Dynamics-365.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to install field service solution

    This is exactly what I did. After I click install, it says solution installation failed.

  • TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Not able to install field service solution

    Hi Praveen

    Can you show me where you are installing it from?

    Have you followed this video? www.youtube.com/watch

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