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Remote Assist Teams functionality on a Mac

Posted on by 15

What limitations are there for a Teams user in a Remote Assist session with a HoloLens2 user when the Teams user is on a Mac computer?

  • Suggested answer
    BogdanB Profile Picture
    BogdanB on at
    RE: Remote Assist Teams functionality on a Mac

    Support for annotations in Teams on Mac in calls with D365 Remote Assist has just rolled-out!

    Now both Teams PC and Teams Mac support the same feature set wrt. to holographic annotations. (And a reminder that Teams Mobile support annotations in 1:1 calls :) ).

    Please see the updated documentations pages:

    - docs.microsoft.com/.../whats-new

    - docs.microsoft.com/.../teams-pc-all

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Remote Assist Teams functionality on a Mac

    Have a look at docs.microsoft.com/.../requirements, the Teams app for Windows is required, on a Mac you will not have the ability to make annotations. Also refer to community.dynamics.com/.../unable-to-see-the-annotation-tab-on-an-ios-system-in-school

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