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Service | Customer Service, Contact Center, Fie...
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Portal Redeeming invitation - URL

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Posted on by 156

Hi,

I am raising a Portal invitation and sending it to user through the Send Invitation workflow.

The user is receiving the email but clicking on the link takes them to a web page saying 'This site can't be reached'

The url is localhost:7500/.../

This was specified in the Send Invitation workflow setup.

Do I need to change this to reflect my own portal address? What would the correct url be?

Or is there another issue?

Thanks

Steve

I have the same question (0)
  • Steve Pillar Profile Picture
    156 on at

    Hi,

    I've sorted the issue

    Thanks

    Steve

  • Community Member Profile Picture
    on at

    Hi Steve,

    Glad you've solved the problem!:)

    Can you share the solution if possible? 

    Thanks in advance!

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi All,

    The email sent by 'Send Invitation' workflow must be customized by using the URL to the redeem invitation page on the portal

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/set-authentication-identity#redeem-an-invitation 

    Solution:

    Go to Settings > Processes> Search Send Invitation, open and de-activate it.

    pastedimage1639121705836v3.png

    Click on the ‘Set Properties’ for create email step, change url with your own portal.
    pastedimage1639121663971v2.png

    The url would be in the format – https://<your portal name>/register.

    pastedimage1639122005848v5.png

    Example:

    pastedimage1639123392805v1.png

    Save & Close and activate the workflow.

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