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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Portal Redeeming invit...
Service | Customer Service, Contact Center, Fie...
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Portal Redeeming invitation - URL

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Posted on by Steve Pillar 156

Hi,

I am raising a Portal invitation and sending it to user through the Send Invitation workflow.

The user is receiving the email but clicking on the link takes them to a web page saying 'This site can't be reached'

The url is localhost:7500/.../

This was specified in the Send Invitation workflow setup.

Do I need to change this to reflect my own portal address? What would the correct url be?

Or is there another issue?

Thanks

Steve

I have the same question (0)
  • Steve Pillar Profile Picture
    Steve Pillar 156 on at
    RE: Portal Redeeming invitation - URL

    Hi,

    I've sorted the issue

    Thanks

    Steve

  • Community Member Profile Picture
    Community Member on at
    RE: Portal Redeeming invitation - URL

    Hi Steve,

    Glad you've solved the problem！:)

    Can you share the solution if possible? 

    Thanks in advance!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Portal Redeeming invitation - URL

    Hi All,

    The email sent by 'Send Invitation' workflow must be customized by using the URL to the redeem invitation page on the portal

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/set-authentication-identity#redeem-an-invitation 

    Solution:

    Go to Settings > Processes> Search Send Invitation, open and de-activate it.

    pastedimage1639121705836v3.png

    Click on the ‘Set Properties’ for create email step, change url with your own portal.
    pastedimage1639121663971v2.png

    The url would be in the format – https://<your portal name>/register.

    pastedimage1639122005848v5.png

    Example:

    pastedimage1639123392805v1.png

    Save & Close and activate the workflow.

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