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Microsoft Dynamics AX (Archived)

unable to open AX client after importing model store file

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Posted on by 275

Hi guys,

I would like to ask for help, i am stuck there for like a week. The situation is i imported a model store file to my new AX 2012R2 CU 7 environment and since then i can not open AX as it showed up the error info log

3036.error.JPG

i tried to synchronize database by command line and it also stopped in the middle and same info log came on

Could you please help to give some advice?

Regards,

Mark

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  • hoang.nguyen83 Profile Picture
    hoang.nguyen83 275 on at
    RE: unable to open AX client after importing model store file

    Thank you very much

  • Verified answer
    Mea_ Profile Picture
    Mea_ 60,278 on at
    RE: unable to open AX client after importing model store file

    So now we know that you have id conflicts between model and sqldictionary table. This cause errors during sync, so it fails and does not create new fields in DB. All you need to is to resolve them, there are multiple blogs and topics discussing how to do that, here is an example https://www.daxrunbase.com/2017/06/26/fix-table-and-field-id-synchronization-conflicts-in-ax/ but you definitely can find more using your favorite search engine. 

  • hoang.nguyen83 Profile Picture
    hoang.nguyen83 275 on at
    RE: unable to open AX client after importing model store file

    Yes i did, Brandon. i was using overwrite parameter  for IDconflict during importing model store

  • Brandon Wiese Profile Picture
    Brandon Wiese 17,788 on at
    RE: unable to open AX client after importing model store file

    So now let me guess.  

    You created your target AX 2012 R2 CU7 environment from scratch, by installing the software fresh and applying CU7 to it directly?

  • Verified answer
    Brandon Wiese Profile Picture
    Brandon Wiese 17,788 on at
    RE: unable to open AX client after importing model store file

    Excellent, now we understand the problem.  The synchronize is trying to rename one field to another, because of an AxId change between the two environments, and because they have different data types, that is failing.

    This is very common when mixing versions.

  • hoang.nguyen83 Profile Picture
    hoang.nguyen83 275 on at
    RE: unable to open AX client after importing model store file

    error6.JPG

    There it is Brandon

  • Brandon Wiese Profile Picture
    Brandon Wiese 17,788 on at
    RE: unable to open AX client after importing model store file

    Good.  Try to Synchronize DirPartyTable and CompanyInfo, and see if you get anything more specific.

  • hoang.nguyen83 Profile Picture
    hoang.nguyen83 275 on at
    RE: unable to open AX client after importing model store file

    Seems like i can

  • Brandon Wiese Profile Picture
    Brandon Wiese 17,788 on at
    RE: unable to open AX client after importing model store file

    Good, then hit close to the error message.  Can you work with the AOT?

  • hoang.nguyen83 Profile Picture
    hoang.nguyen83 275 on at
    RE: unable to open AX client after importing model store file

    I did and i got this

    error5.JPG

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