unable to open AX client after importing model store file

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Posted on by hoang.nguyen83

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Hi guys,

I would like to ask for help, i am stuck there for like a week. The situation is i imported a model store file to my new AX 2012R2 CU 7 environment and since then i can not open AX as it showed up the error info log

3036.error.JPG

i tried to synchronize database by command line and it also stopped in the middle and same info log came on

Could you please help to give some advice?

Regards,

Mark

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Mea_ 60,284 on at

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Hi Mark,

It looks like synchronization issue, could you please provide exact error message you got during synchronization ?

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Minh.Nguyen 19 on at

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Hi Mark,

Please check:

_ Model database file must be the same version with AX database (I mean no more or less customization between them), for example: if you backup AX database today, then you do some customize tomorrow and then create the backup of Model database => It will cause some error if we use 2 databases together to create 1 AOS.

_ Try to compile full CIL/Sync all DB and Restart AOS.

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hoang.nguyen83 275 on at

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Hi ievgen,

That is exact error message i got. If you meant i should provide the information in event viewer then let me know.

Thank you very much

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hoang.nguyen83 275 on at

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Hi Minh,

I think model store file importing is for avoiding the difference between 2 environment as you said ''no more no less between them is not a correct statement". I am sorry if i got it the wrong way. Could you please help to give more detail

Regards,

Mark

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hoang.nguyen83 275 on at

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Hi Crispin,

I cannot open AX as it shows the error info log only

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Mea_ 60,284 on at

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This message says that you don't have a column in DB. When you do actual sync you should get error message saying that it could not create or change something, so it should be different. Could you please provide that one ?

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hoang.nguyen83 275 on at

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Hi Ievgen,

It is actually same error message as below

I have never faced this kind of issue with model store importing before.

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Mea_ 60,284 on at

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What about old way ? Just right click on AOT -> synchronize.

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Brandon Wiese 17,788 on at

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Did you add a field named NTT_INVOICETYPE_DOMESTIC to DIRPARTYTABLE?

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