Unable to shipped "Transfer Order"

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Hi,

I am having a problem determining what is causing the other users cannot shipped or used Transfer Order module?

Only 2 users can process "Transfer Order" and the others cannot. What is causing this to happen? I already checked their access permission and group, it is the same only with those 2 users who can use Transfer Order. Why the others can't? Is the problem related to process flow? How to allow a user to be able to used the Transfer Order module?

Thanks,

Renato Mejilla

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Mahmoud Hakim 17,887 on at

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Is there any error?

What do you mean by can't?

This is general question, can you share more details?

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Community Member on at

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Hi,

What error you are facing? Please share details of error.

Please also check if worker is assigned to user or not?

Regards,

Ankit Soni

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Community Member on at

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Hi Mahmoud,

Thanks a lot..

Actually, we tried to shipped an item to other farm or location. But the problem is we can't proceed with the transfer transaction because it

stops and did not proceed. I have attached a screenshot for your reference.

Regards,

Renato Mejilla

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Community Member on at

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Hi Ankit,

Thanks, please check below the details that i send to Mr. Mahmoud. I send the screenshot so that you can check it.

And the user is assigned as a worker and user at the same time.

Does the worker assignment matters?

Regards,

Renato Mejilla

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Guy Terry 29,003 Moderator on at

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Hi Renato,

Compare that second screen (the 'Ship transfer order' screen) with the two users where it works, versus the users where it doesn't.

For the users where it doesn't work, some of the settings in the top grid will be 'wrong'. For example, if you change 'Update' to 'All' and tick 'Edit lines', you might find it works.

When you have the correct settings (from the users where it works OK), use the 'Default values' button to make those settings the default values for your other users.

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Mahmoud Hakim 17,887 on at

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sorry, I miss this thread

as Guy Terry said

edit lines and set update field to all

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Community Member on at

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Hi Guy,

Thanks, let me check your suggestion if it will work.

Regards,

Renato Mejilla

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