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Dynamics 365 general forum

CRM outlook addin trace log .

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Posted on by 2

Hello All Experts,

while checking the log extracted from event viewer, i find that there are below points.

Level: Error

Source: MSCRMTracing 

Event ID: 17203

in the general section i find below description.

Invalid Trace Directory.Additional Info:[Invalid Trace directory(Reporting Process: Trace Directory is NULL.TraceSettings:)] etc etc.

can anyone help me in understanding this.

  • EmployeeOcta Profile Picture
    EmployeeOcta 2 on at
    RE: CRM outlook addin trace log .

    Hello Experts,

    I don't know if this is causing issue or something else , but i find that sometimes the track buttons gets disabled or sometimes these buttons gets disappear .

    what could be the actual cause of this ,one more error i find that

    Context= something went wrong while trying to communicate with Dynamics 365.

    do you experts confirm if it is because of the network connectivity issue.?

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: CRM outlook addin trace log .

    Hello,

    I'm just curious - does it cause any issues in your CRM? If no - my recommendation just leave it as it is.

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