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Hello Team,
We are having Avaya and Omnichannel License. Do we have Omnichannel CTI to connect from MS Dynamics to Avaya? We need to call customer from MS CRM directly.
Hi kiran,
Unfortunately, I can’t find any document related to Omnichannel CTI to connect from MS Dynamics to Avaya.
Regards,
Leah Ju
Hi Team,
I have the same requirement.
Do we have steps or documentation how to proceed with this?
Hi Kiran, We have successfully implemented an Omnichannel integration on Avaya last week for our customer in Greece. More info and contact details on: www.dynamicstelephony.com
We have successfully implemented an Omnichannel integration on Avaya last week for our customer in Greece. More info and contact details on: www.dynamicstelephony.com
Hi Eddie, Can you elaborate more on how to integrate Dynamics 365 Omnichannel with Avaya. I visited your site but there's nowhere mentioned about Avaya and Dynamics 365 Omnichannel integration.
Hi All, Overview info: dynamicstelephony.com/.../
Hi,
Check out Smart CTI Connector for Microsoft Dynamics 365. It offers ready integration with Cisco phone systems, and the good part is it does not require USD to get started. Get in touch with the solution experts for more details. Thanks
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