Our cycle counts are set up as follows:
1st count - Blind Bin
2nd / 3rd count - Variance Items Only
I was doing some testing during the first count and skipped a few SKUs based on real life experience.
Once I selected "Finished" on the scanner/mobile device, the work ID did not close.
On the Cycle Count Recount Details, the 1st count appeared only against counted items.
I went back into the work ID and recounted the same SKUs, skipping the same SKUs
On the Cycle Count Recount Details screen, the skipped items appeared with 1st count 0 and the recounted items on 2nd count.
The work ID was still open and did not appear on the Review screen.
This is a serious problem with a wall-to-wall coming up.
How cna we get the "Finished" button to trigger the work as closed/in review for 2nd/3rd counts?