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Dynamics 365 Community / Forums / Customer Service forum / double post created on...
Customer Service forum

double post created on customer's user portal.

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Posted on by Community Member

When I create a case and add a customer, two records are automatically created on the customer's user portal (see picture) are there any ideas on how to remove one of the two items? Besides, of course, delete it manually?

CRM.JPG

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Case Management

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