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SOP Blank Invoice template from Batch Window

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We are having issues printing the SOP Blank Invoice Word template from the Sales Batch Window. After transferring from Orders, they want to print the invoices from the batch window, but only the first one prints correctly, The remaining invoices print without the line item detail. The Template prints correctly from the Print Sales Documents window, but the client would prefer to just print the invoices right after transferring. Has anyone ever seen this behavior before? Any ideas on what we can do?
Thanks!
Debbie K

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  • Suggested answer
    Hokuminaria Profile Picture
    Hokuminaria 2,950 on at
    RE: SOP Blank Invoice template from Batch Window

    Hello Debbie,

    My first thought is you have a bookmark out of place on your template. Check your bookmarks to verify they are correct.

    community.dynamics.com/.../what-are-bookmarks-and-how-are-they-used-in-microsoft-dynamics-gp-s-word-templates

    When you say they want to print from the batch window. When i print from the batch window, it opens the Print Sales Documents window and have to make selections in this window to print.

    The next thing i would look at is if your Template is modified. If it is, if you test the core report and template, does the issue still occur?

    I hope this help!

    Brandon Jarrett | Microsoft Support Engineer

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