Item Availability Show Document function not available for Service Order

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Posted on by Samantha73

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Hi All

We are doing some testing of the Service management with demand planning. The item availability screen does not allow drill down into Service Orders as below. is this by design or have we missed some setting?

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Jun Wang 7,334 Super User 2024 Season 2 on at

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Item Availability Show Document function not available for Service Order

I did a quick testing and the same happens. It seems this is a normal behavior that service order is not able to be drilled into based on the

message.
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Khushbu Rajvi. 3,697 on at

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Item Availability Show Document function not available for Service Order

Please verify the steps: https://learn.microsoft.com/en-us/dynamics365/business-central/service-how-to-create-service-orders
https://www.loganconsulting.com/blog/how-to-create-service-orders-in-business-central/