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Est-ce possible de créer un groupe de contact au CRM

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Posted on by Cat_Car

174

Bonjour,

Est-ce possible de créer un contact au CRM qui peut contenir plusieurs adresses courriels un peu comme dans Outlook?

Merci

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Hi Cat_Car,

Yes, this is possible. When you create contacts with the same record, CRM would pop-up a window to let you merge or ignore and save the record.

If you don't want to make this window pop-up, you can navigate to here to disable the rule:

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Cat_Car 174 on at

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Hello, no it is not exactly what I need. I would like to create a general contact with multiple email addresses.

For example :

Full name : General information

Emails : jenny.bb@test.com; oliver.cc@test.com; patricia.aa@test.com

If I try to do that, the CRM shows me that it is an invalid email.

Thanks

Cat

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Hi Cat_Car,

Got it. Unfortunately, this is impossible. Crm has three email fields on the Contact entity. Each of them is only allowed to enter one email address. And when you send emails, you can only send to their primary email(emailaddress1). So as a workaround, you need to add several contact records with different primary email address and send email to them.

Similar thread:

Dynamics 365 - contact has multiple email addresses - Dynamics 365 Sales Forum Community Forum

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ljalili 10 on at

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Bonjour,

Vous pouvez creer des Equipes, peut-etre cela répondra à vos besoins

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Cat_Car 174 on at

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Bonjour, comment est-ce que vous procédez pour créer des équipes?

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