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Dynamics 365 Community / Forums / Dynamics 365 general forum / Tracking email opens
Dynamics 365 general forum

Tracking email opens

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Posted on by Community Member Microsoft Employee
Looking for a way to track opens of the emails that I send thru Dynamics . Having been a SF user previous, all I needed to do was run a html reports and it would provide intel on those emails sent thru SF. I have to imagine that Dynamics offer that same functionality. Please advise.
  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Tracking email opens

    Hi

    Depends on what version of Dynamics you are using, but if you're on D365 v9.1, the email engagement features sounds like what you're looking for. docs.microsoft.com/.../email-engagement

    These features needs to be enabled by an administrator.

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