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Finance | Project Operations, Human Resources, ...
Suggested Answer

Model mapping for the import format does not exist.

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Hi, I'm trying to test HMRC and when I try to obtain an access Token.  I get the following error.

An error occured while trying to obtain access token.  Model mapping for the import format does not exist.

On the following version of FO:

pastedimage1645645011647v1.png

Thanks

I have the same question (0)
  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,672 Super User 2025 Season 2 on at

    Hi brianmaric,

    Can you elaborate about HMRC and which GER config do you have installed?

  • brianmaric Profile Picture
    on at

    Hi Thanks for answering.   I'm new to this and was asked to look into it.  This is MTD VAT UK.   What particular Configuration data do need?

    I think the last setup that was applied was UK MTD VAT setup_v3

    Do I need to apply UK MTD VAT setup_v6_KB5008136 from 10.0.22 ONLY?

    Thanks again

  • brianmaric Profile Picture
    on at

    Here are the Configuration versions

    pastedimage1645719785379v1.png

    pastedimage1645720004529v1.png

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,672 Super User 2025 Season 2 on at

    Hi Brian,

    Please check the following file from Microsoft Community and let us know if you need assistance.

    community.dynamics.com/.../DYN599PAL_2D00_UK_2D00_Digital_2D00_Tax_2D00_VAT_2D00_Declaration_2D00_D365_2D00_FinOps.pdf

  • brianmaric Profile Picture
    on at

    Thank You, maybe you could answer a quick question.   I think the last set up we applied was UK MTD VAT setup_v3.  Since then, we have updated F.O. to 10.0.24.  It seems I should apply the new update: UK MTD VAT setup_v6_KB5008136 from 10.0.22 ONLY

    Does that sound right?

    Also, I don't see where to get the Server Token

    pastedimage1645741121387v1.png

    Edit: Apparently 'Server token' has been depreciated

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,672 Super User 2025 Season 2 on at

    Hi brianmaric,

    Ref. to KB5008136, It is related to

    • Electronic Messages framework model.version.46

    • ES SII import model mapping.version.46.9
    • MTD VAT authorization format (UK).version.46.15
    • MTD VAT import token format (UK).version.46.10
    • MTD VAT interoperation (UK).version.31.10
    • MTD VAT model mapping.version.46.72
    • MTD VAT return response importing JSON (UK).version.46.13
    • MTD VAT web request headers format (UK).version.46.47

    • SII Import Format (ES).version.46.15

    Please check following info to resolve the issue:

    pastedimage1645800357100v1.png

  • brianmaric Profile Picture
    on at

    ..looks like it worked when I applied this package: UK MTD VAT setup_v6_KB5008136 from 10.0.22 ONLY

    I got a number of errors but I think it's ok since the errors are all: the record already exists

  • brianmaric Profile Picture
    on at

    Now, I 'Create test user request' in UK MTD VAT TEST.  But when I try to 'Generate test user request', I get this error:

    Electronic message action with "Generate test user request" name is not supported by "MTD VAT interoperation (UK)" format. Action canceled.

    Edit: it seems that the 'MTD VAT interoperation (UK).version.31.10' no longer supports 'generate test user request'

    However, when I try to retrieve the VAT obligations, I get this error:

    VAT registration number cannot be empty 

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    14,672 Super User 2025 Season 2 on at

    Hi brianmaric,

    I can recommend to raise a support case for this error message on LCS for Microsoft to get better assist.

    Regarding the VAT registration number error message please check the Electronic message processing that if you have provided the Tax registration number.

    pastedimage1646043532075v1.png

  • brianmaric Profile Picture
    on at

    I am wondering if something is wrong with my Set-Up.  Can you 'generate test user request' or is it true that it is no longer supported?

    Also, I don't seem to have the option for Tax Registration number?

    pastedimage1646058821818v1.png

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