update case subject using C#

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Posted on by Community Member

Hello All,

I have a requirement to update case subject using C# code dynamically.

We have created a field i.e., Service which relates to out of box Subjects as shown below. We need to set the field value to either of the options using C# code. Any code help or pointers will be helpful. Looking forward to your inputs.

Thank you.

Regards,

Mehboob

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Case Management

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Answers (1)

Suggested answer

Alex Fun Wei Jie 33,626 on at

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RE: update case subject using C#

Hi,

you can refer below article on how to construct query to retrieve records. Remember you have to change the fetchxml , you can use advanced find to do that.

[View:https://msdn.microsoft.com/en-us/library/gg328117.aspx]
Community Member on at

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RE: update case subject using C#

Hello Fun,

Thank you for reverting. Sure will try and check. Can you also tell me how to retrieve the subjectid?
Verified answer

Alex Fun Wei Jie 33,626 on at

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RE: update case subject using C#

Hi,

subject is a lookup.

So use below code to set it.

Entity case= new Entity("incident");

case["subjectid"] = new EntityReference("subject", "Place your subjectid in here");