Qualify leads

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Posted on by TWS - PVB

Hello,

SInce a few days we have problems qualifying a lead in marketing. We receive an error :

SQL Server Error

A SQL Server error occurred. {1}{0}

Creating ContactSession Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Activity Id: xxxxxxxxxxxxxxxxxxxxxxxx0Time: Sat Oct 31 2020 15:57:14 GMT+0100 (Midden-Europese standaardtijd)

Download log :

{"ActivityId":"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx","errorCode":2147762512,"message":" Sql error: Generic SQL error. CRM ErrorCode: -2147204784 Sql ErrorCode: -2146232060 Sql Number: 547","stacktrace":null,"Timestamp":1604156207739}

Any ideas ?

Thanks Peter

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Satish Tiwari - CRM on at

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Hello Peter,

You can check if there is any plugin / script on lead entity which may cause this issue and also, check if user has required permission to qualify lead. If issue still exist then I would suggest to open a support ticket so that we can check the logs to find out what is causing issue and how we can resolve it.

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TWS - PVB 95 on at

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Hello Satish,

Thanks for your reply. The problem was a malfunctioning business rule.

Kind regards,

Peter

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