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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Emails are not sending...
Customer experience | Sales, Customer Insights,...
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Emails are not sending out

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Posted on by ecoprintQ-Rich 25

We have exceeded our "Contacts reached" quota. Will that stop us from sending out emails in our Journeys? Please help...

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Emails are not sending out

    Hi,

    Yes, it will.

    Please refer to the following documentation to learn about marketing contacts.

    https://docs.microsoft.com/en-us/dynamics365/marketing/setup-troubleshooting#how-is-dynamics-365-marketing-licensed

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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