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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Emails are not sending...

Customer experience | Sales, Customer Insights,...

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Emails are not sending out

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Posted on by ecoprintQ-Rich

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We have exceeded our "Contacts reached" quota. Will that stop us from sending out emails in our Journeys? Please help...

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Nya 29,064 on at

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Hi,

Yes, it will.

Please refer to the following documentation to learn about marketing contacts.

https://docs.microsoft.com/en-us/dynamics365/marketing/setup-troubleshooting#how-is-dynamics-365-marketing-licensed

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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