I am new at my company and am handling some work of someone who was let go. One of our scanners we use to scan the labels for our production orders to put in all the fields isn't working correctly. We have a list of fields that it fills in and the bar code scanned would fill in all of them but now only some of them get the information put in. The information in the bar code lines all the information for the fields of the production order. If I scan the label while using notepad it puts the whole value down so the scanner is reading the bar code correctly.
Example-
Value held by bar code: 111112233334444555556666
Table fields-
Customer: John (11111)
Item no.: 22
Bag Type: Large (3333)
Variant code: 444455555
Variety: Golden (6666)
The problem would be after scanning all the fields but Bag Type and Item no. wouldn't be filled in. I'm new to working with all of this but have a general understanding of how it operates but lack how to set up and correct problems like this.
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