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Customer experience | Sales, Customer Insights,...
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Is the Lead entity included for Customer Insights license?

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Posted on by 13
Documentation has one reference in the very beginning stating that Sales entities need a Sales license then never says it again. Lead is a sales entity. Dev docs do not state it anywhere either but does that mean leads aren't included if you only have a customer insights license?

Leads are like 60/70% of the app and contacts aren't set up in a way that makes since for them to be used like leads for marketing activity… so it's hard for me to believe that leads aren't included. Can anyone confirm this?

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