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Customer experience | Sales, Customer Insights,...
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New Marketing Email Template Designer - How to edit Thumbnail and Label / Tag?

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Hello - We were recently updated to the new email designer, including for email templates.  Now our thumbnails are terrible representations of the emails (screen shot below) and I don't know how to change them.  I would also like to change some labels / tags of the templates, but cannot seem to find where those are updated now either.  Please help, thank you!

pastedimage1681840011603v1.png

  • Taryn @ HSO Profile Picture
    on at
    RE: New Marketing Email Template Designer - How to edit Thumbnail and Label / Tag?

    Hi Eiken,

    Thank you for answering. Unfortunately, I've already looked into the resources you provided, and they are outdated to use in my situation. 

    I am looking to set the thumbnail of the template on the "Marketing email template" popup window that appears when you are creating a new email. (Shown in the screen shot I provided)

    The other issue is with the new update, there isn't a "General Info" tab in the email template designer anymore so I can't change the label / tag there. That doc hasn't been updated yet.

  • Suggested answer
    Eiken Profile Picture
    on at
    RE: New Marketing Email Template Designer - How to edit Thumbnail and Label / Tag?

    Hi,

    Do the emails you create using this template look like thumbnails or are they displayed normally?

    This may have something to do with the HTML code, here's a similar example.

    marketing email image alignment - Dynamics 365 Marketing Forum Community Forum

    For template tags, please refer to the following links.

    Work with email, page, and form templates (Dynamics 365 Marketing) | Microsoft Learn

    Create and customize template labels (Dynamics 365 Marketing) | Microsoft Learn

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