web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

New Marketing Email Template Designer - How to edit Thumbnail and Label / Tag?

(0) ShareShare
ReportReport
Posted on by

Hello - We were recently updated to the new email designer, including for email templates.  Now our thumbnails are terrible representations of the emails (screen shot below) and I don't know how to change them.  I would also like to change some labels / tags of the templates, but cannot seem to find where those are updated now either.  Please help, thank you!

pastedimage1681840011603v1.png

I have the same question (0)
  • Suggested answer
    Eiken Profile Picture
    on at

    Hi,

    Do the emails you create using this template look like thumbnails or are they displayed normally?

    This may have something to do with the HTML code, here's a similar example.

    marketing email image alignment - Dynamics 365 Marketing Forum Community Forum

    For template tags, please refer to the following links.

    Work with email, page, and form templates (Dynamics 365 Marketing) | Microsoft Learn

    Create and customize template labels (Dynamics 365 Marketing) | Microsoft Learn

  • Taryn @ HSO Profile Picture
    on at

    Hi Eiken,

    Thank you for answering. Unfortunately, I've already looked into the resources you provided, and they are outdated to use in my situation. 

    I am looking to set the thumbnail of the template on the "Marketing email template" popup window that appears when you are creating a new email. (Shown in the screen shot I provided)

    The other issue is with the new update, there isn't a "General Info" tab in the email template designer anymore so I can't change the label / tag there. That doc hasn't been updated yet.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 61

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans