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Configuration is not maintained on Social Streams

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Posted on by Community Member

Hello,

I'm writing on behalf of a client. He's configuring a Social Stream and made a modification on the configuration by adding a filter to include only posts that are not assigned to any user.

After a couple of days he checked back on the stream and noticed that this new filter wasn't there anymore, this also happened again at a later time (he added the filter and after some time it wasn't there). He's sure he saved the stream after doing the configuration.

I tried to replicate this behavior on a stream I created myself, but the filter stays there. Do you have any idea of why that could be happen?

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Raphael El-Saheli on at

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RE: Configuration is not maintained on Social Streams

Hi Michael,

Thanks for reaching out. I recommend the customer files a support request through O365 tenant. This is the best way for our engineering to work on the potential issue, which seems specific for the customer tenant.

Thank you,
Raphael